Fuzzplace Women’s Tops Shipping Policy

At Fuzzplace, we aim to get your favorite women’s tops to you as quickly and smoothly as possible. This shipping policy outlines the details of our delivery services, including shipping destinations, timeframes, costs, and more. Please review this information to ensure a clear understanding of how your order will be processed and delivered.

Shipping Destinations

We currently offer shipping to the following locations:

  • Domestic: All 50 states within the United States, including Alaska, Hawaii, and Puerto Rico.
  • International: Select countries and regions across the globe. A full list of eligible international destinations is available during the checkout process. Please note that some remote areas may be excluded or require additional shipping fees.

Order Processing Time

After you place an order for women’s tops on our website, our team will process it within 1-3 business days. Processing time includes verifying your payment, checking the availability of the items, and preparing your order for shipment. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Timeframes

Shipping timeframes begin once your order has been processed and shipped out. The estimated delivery times are as follows:

  • Domestic Shipping:
  • Standard Shipping: 3-7 business days from the date of shipment.
  • Expedited Shipping: 2-3 business days from the date of shipment.
  • Express Shipping: 1-2 business days from the date of shipment (available for select locations).
  • International Shipping: Delivery times vary depending on the destination country and local customs processing. Generally, international orders take 7-21 business days from the date of shipment. Please note that customs delays are beyond our control and may extend the delivery time.

Shipping Costs

Shipping costs are calculated based on the shipping destination, the weight and size of your order, and the shipping method you choose. You can view the exact shipping cost for your order during the checkout process before completing your purchase.

  • Domestic Shipping:
  • Standard Shipping: Starts at \(5.99. Orders over \)50 qualify for free standard shipping.
  • Expedited Shipping: Starts at $12.99.
  • Express Shipping: Starts at $19.99.
  • International Shipping: Costs vary by country. You will be able to see the specific shipping fee for your international order during checkout. Additionally, international orders may be subject to import duties, taxes, and customs charges, which are the responsibility of the customer. These charges are determined by the destination country’s customs office and are not included in our shipping costs.

Tracking Your Order

Once your order is shipped, we will send you a confirmation email with a tracking number and a link to track your package. You can use this tracking number to monitor the progress of your delivery on the shipping carrier’s website. Please allow 24-48 hours for the tracking information to update after your order has been shipped.

Shipping Issues

If you encounter any problems with your delivery, such as a lost, damaged, or delayed package, please contact our customer service team immediately at [email protected]. When reaching out, include your order number, tracking number, and a detailed description of the issue. Our team will work with the shipping carrier to resolve the problem as quickly as possible.

  • Lost Packages: If your package is marked as delivered but you have not received it, please check with your local post office or neighbors first. If you still cannot locate it, contact us within 7 days of the delivery date, and we will initiate an investigation.
  • Damaged Packages: If your women’s top arrives damaged, please take photos of the damaged item and the packaging, then send them to us within 48 hours of delivery. We will arrange for a replacement or a refund, depending on your preference.

Address Changes

If you need to change the shipping address for your order, please contact us immediately at [email protected]. We can only update the address if your order has not yet been shipped. Once the order is in transit, we cannot modify the shipping address, and you may need to coordinate with the shipping carrier directly.

For any further questions or concerns about our shipping policy, feel free to reach out to us at [email protected]. We are dedicated to ensuring your order arrives safely and on time, and we will assist you with any shipping-related inquiries promptly.